Frequently Asked Questions

How does AI create a 3D tour from photos?

Our AI analyzes your uploaded photos, identifies walls, floors, ceilings, doors, and windows, and reconstructs a 3D model of the space. The entire process takes up to 48 hours from photo submission — and the result is an interactive tour that works in any browser.

Do I need a drone or special equipment?

No. You can photograph the property with any smartphone. 2-3 photos per room, covering all walls. No drone, no professional photographer, no special equipment required.

How long does it take to receive a tour?

Standard delivery within 48 hours. An Express option is available — 24 hours (additional fee).

How much does it cost?

Every project is quoted individually based on property type, size and complexity — contact us for a personal quote within 2 hours, no commitment.

How do I share the tour?

Each tour receives a unique link. Share it on WhatsApp, embed it on your website, add it to listings, send via email, or post on social media. Works on any device — no app needed.

Does the tour work on mobile?

Yes. The tour is fully responsive — phone, tablet, desktop. No app download or software installation required.

What is the advantage over drone photography?

Drone photography requires a certified pilot, suitable weather, and only covers the exterior. We cover interior + exterior, cost less, deliver within 48 hours, and are not weather- or regulation-dependent.

Is there a warranty or revision option?

Every tour undergoes quality control before delivery. If revisions are needed — we are here. Contact us at office@chazon.co.il or +972-53-303-0530.

Do you work outside of Israel?

Yes. We have projects in Costa Rica and are open to international work. Contact us for details.

What if I am missing some photos?

We will contact you and advise which additional photos are needed. Typically, 2-3 photos per room are sufficient.

How do I get a quote for property photography?

Leave details in the form or on WhatsApp, tell us about the property — and within 2 hours you receive a personal quote including a market-ready 3D tour. No commitment.

Do you photograph luxury properties?

Yes — that is our specialty. Villas, penthouses and luxury properties in Tel Aviv, Herzliya and Jerusalem. Discreet shooting, 4K quality, and a tour that presents the property at an international level.

What does a property video include?

Vertical and horizontal video from the 3D tour — adapted for TikTok, Instagram, Yad2 and Madlan. Includes subtitles, agency logo and a WhatsApp call-to-action.

How does a 3D tour help market properties?

A property with a tour gets more views, more inquiries and closes faster — the buyer already "visited" before arriving. Agents also use the tour to win exclusivity with sellers.

Can a buyer abroad close a deal based on the tour?

Yes. A Herzliya Pituach villa was sold to a buyer from France who never visited the property — the 3D tour, including drone-style exterior views, gave him full confidence to sign remotely. The agent sent a link over WhatsApp, and the buyer "walked through" from anywhere in the world.